Privacy Policy

Dam Medspa ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit dammedspa.com or interact with us as a client. By using our website or services, you agree to the practices described below.

Information We Collect

We may collect the following types of information:

• Information you provide directly: Name, email address, phone number, and any details you share when you contact us, book a consultation, or fill out a form on our website.
• Health and treatment information: When you become a client, we collect medical and treatment history relevant to providing safe aesthetic care. This information is maintained in our secure client records, not on this website.
• Photos: Before and after photos taken during treatment, only when used or shared in accordance with the consent process described below.
• Automatically collected information: When you visit our website, our hosting platform (Squarespace) may automatically collect basic technical information such as your IP address, browser type, device type, pages visited, and time spent on the site. This helps us understand how visitors use our site and improve their experience.

How We Use Your Information

We use the information we collect to:

• Respond to inquiries, consultation requests, and appointment bookings
• Provide safe and appropriate aesthetic treatments
• Maintain accurate client records as required by Massachusetts law and standards of medical practice
• Communicate appointment reminders and treatment-related follow-ups
• Process payments for services rendered
• Improve our website and the quality of our services

We do not use your information for marketing emails, newsletters, or promotional outreach. We respond only to direct inquiries from prospective and current clients.

Before & After Photos

We sometimes share before-and-after photos on our website and social media to help prospective clients understand treatment outcomes. We only use a client's photo with that client's written consent. Consent is obtained through a signed photo release form during your visit. You may withdraw photo consent at any time by contacting us at hello@dammedspa.com — we will remove your photos from our website and social media within a reasonable timeframe of your request.

How We Share Your Information

We do not sell, rent, or trade your personal information. We share information only in these limited circumstances:

• Service providers we trust: We use third-party services to operate our business — including Squarespace (website hosting), Square (booking and payments), and Google Workspace (business email). These providers may access limited information solely to perform services on our behalf and are bound by their own privacy and security obligations.
• Supervising physician: Our practice is supervised by a board-certified plastic surgeon. Relevant clinical information may be shared with the supervising physician as part of providing safe care.
• Legal requirements: We may disclose information if required by law, court order, or to protect the rights, safety, or property of Dam Medspa, our clients, or others.

Cookies & Website Tracking

Our website uses cookies and similar technologies provided by Squarespace, our website platform. These help the site function properly and give us basic analytics about visitor activity (such as which pages are most visited). Most web browsers allow you to control cookies through your browser settings — you can choose to block cookies, though some site features may not work as intended if you do.

We do not currently run third-party advertising tracking pixels (such as Facebook Pixel or remarketing tags) on this website.

Data Security

We take reasonable steps to protect your information, including secure handling of client records, secure payment processing through Square, and use of established platforms for website hosting and email. However, no method of transmission over the internet or storage system is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Withdraw consent for use of your before-and-after photos
• Request that we delete information that is not required for legal or medical record-keeping

To exercise any of these rights, contact us at hello@dammedspa.com or call 617-763-1833.

Children's Privacy

Our services are intended for adults. We do not knowingly collect information from anyone under 18. If you believe we have collected information from a minor, please contact us so we can address the matter promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated "Last updated" date at the top. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Dam Medspa
1370 Dorchester Ave, Suite 21A
Dorchester, MA 02122
Phone: 617-763-1833
Email: hello@dammedspa.com

This Privacy Policy describes our general practices for the dammedspa.com website. Your relationship with Dam Medspa as a client is also governed by additional consent forms and treatment agreements you sign during your visit.